When we are not successful we provide a full refund without you having to return the product. Just e-mail us and we’ll set up the refund. This way we are able to take the risk off of you and put it on us.
This return policy does not apply to multi-orders of 5 or more bottles, special orders consisting of scents not found on this website, Marketplace orders or sample orders. Due to the time and effort required to make these large and/or special orders we cannot accept returns. We do allow all multi-order customers to order a sample a bottle before ordering large quantities.